“Casey does a terrific job. She is very quick to respond to emails, very quick at solving a problem and is very helpful in giving me tips on how to navigate the website. All of this with a cheerful and service oriented attitude. Your company is very fortunate to have Casey on staff. Major kudos, Casey!!”
Stephanie Nop – Green Cross
Reliance Merchant Services is a woman-owned and operated business which supports businesses of all sizes in Fairfield, Westchester and New Haven Counties, and surrounding areas. It also serves business partners throughout the tristate area and other parts of the United States.
It offers a wide and deep variety of payment processing services, including Recurring Billing Solutions, Internet Gateway Products for E-Commerce, Wireless Terminal Solutions, Restaurant Online Ordering, ACH Debit Programs, Gift Card Programs, Next Day Funding, Capital Funding, FSA/HRA Payment Card Processing and Check Processing/E-Checks Services.
Mary Kate Gobleck, President
Mary Kate started Reliance from her home in early 2004. Mary Kate is a 1993 graduate of Fordham University and has worked in the merchant services industry for over 17 years. Previous to Merchant services, Mary Kate worked for a Wall Street Investment Bank obtaining a Series 7 and Series 63. After an adventurous break in Colorado, Mary Kate joined a financial Dot Com and there learned the e-commerce industry. Mary Kate is very active in the community and takes pride in giving back. She resides in Madison, CT with her husband, two daughters and young son.
Casey Schneider, Vice President – Client Services
Casey joined RMS in 2017 and manages client services for all clients including applications, funding questions, account changes, account training and client communication. Her great customer service skills are attributed to her extensive background in retail, Country Club pro shop management and IHG recreation facilities management in Connecticut, Florida and New York. Casey resides in Branford, CT with her two young sons and husband.
Heli Quick, Director of Finance
Heli joined Reliance in 2011 and manages all financial reporting, payroll accounting and bookkeeping services. Heli also manages the PCI Compliance division for all clients of Reliance. She has worked in the past for financial publishing and marketing companies before establishing a bookkeeping business. Heli is a 1991 graduate of the Univ. of Connecticut and lives in Ridgefield with her husband and three children.
Point of Sales Specialist, Food and Beverage Division
John joined the Reliance team in 2014 and brings 30 years of expertise in restaurant hospitality systems. John is known for providing 24/7 customer service and support. The majority of his business comes from word of mouth from his long time customer base and extensive POS expertise. John has partnered with Reliance in the POS sector. John resides in Oxford, CT with his wife.